Privacy Policy

Optional product analytics

With your permission, we collect coarse feature categories, web/iOS/Android platform, referral source categories, session identifiers and foreground active time. Signed-in activity is linked to your account ID for aggregate retention reports. This tracking does not include chat, email addresses, full URLs, IP addresses or device fingerprints. Activity records are retained for up to 180 days, with periodic deletion. Game, purchase and account records remain separate operational records. These controls apply to our first-party product analytics, not third-party advertising services.

This Privacy Policy describes how BLITZ GAMMON ONLINE GAMING SERVICES - L.L.C - S.P.C ("we", "us", or "our") collects, uses, and protects your personal information when you use BlitzGammon at blitzgammon.com and our official mobile applications. By using BlitzGammon, you consent to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Account information: username, email address, and password (stored as a cryptographic hash)
• Profile information: country, avatar selection, and any optional details you add
• Communications: chat messages sent during games, club chat, and support requests
• Payment information: processed securely by our payment providers (Stripe for web payments, and Apple together with RevenueCat for in-app purchases on iOS); we do not store card details

Information collected automatically:

• Game data: match history, moves played, game results, ELO ratings, and statistics
• Usage data: pages visited, features used, session duration, and interaction patterns
• Device information: browser type, operating system, and device identifiers
• Log data: IP addresses, access timestamps, and error reports

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and authenticate your identity
• Provide, operate, and improve our gaming services
• Match you with appropriate opponents based on ELO rating and skill level
• Maintain accurate leaderboards, statistics, and game history
• Process payments for membership subscriptions and virtual currency
• Send account-related communications (email verification, password reset, important updates)
• Respond to support requests and feedback
• Detect and prevent fraud, cheating, and abuse
• Analyse usage trends to improve the platform experience
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal information. All passwords are stored using cryptographic hashing and are never stored in plain text. All data transmission between your device and our servers uses TLS/SSL encryption. Access to personal data is restricted to authorised personnel only. While we take security seriously, no system is completely immune to risk. We encourage you to use a strong, unique password and to keep your credentials confidential.

4. Data Retention

We retain your account information for as long as your account remains active. Game history, statistics, and ratings are retained to maintain leaderboard integrity and to allow you to review your game history. Chat logs may be retained for a limited period for moderation and safety purposes. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law or legitimate business purposes (such as fraud prevention records).

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Public profile data: your username, country flag, ELO rating, and game statistics are visible to other users on the platform as part of normal gameplay
• Service providers: we work with trusted third-party providers (such as our hosting provider, our payment processors Stripe and, for iOS in-app purchases, Apple and RevenueCat, and our email service) who process data solely to provide services on our behalf under strict confidentiality agreements
• Legal requirements: we may disclose information if required to do so by law, court order, or governmental authority
• Safety: we may share information to protect the rights, property, or safety of BlitzGammon, our users, or the public
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

6. Cookies & Tracking

We use cookies and similar technologies to maintain your login session, remember your preferences (such as theme settings), and improve your experience. Session cookies are essential for the platform to function and are deleted when you close your browser. Persistent cookies remember your preferences across sessions. We do not use advertising tracking cookies or sell browsing data to advertisers.

7. Your Rights

You have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your account and associated personal data
• Portability: request an export of your game history and statistics
• Objection: object to certain processing of your data

To exercise any of these rights, please contact us via our Contact page. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

BlitzGammon is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a minor has provided us with personal information, please contact us immediately and we will take steps to delete that information.

9. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. International Users

BlitzGammon is operated by BLITZ GAMMON ONLINE GAMING SERVICES - L.L.C - S.P.C. If you access our service from outside our country of operation, your information may be transferred to and processed in a different jurisdiction. By using BlitzGammon, you consent to this transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last updated" date and, where appropriate, by sending an email notification. Your continued use of BlitzGammon after the effective date of any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact BLITZ GAMMON ONLINE GAMING SERVICES - L.L.C - S.P.C through our Contact page. We are committed to addressing your privacy concerns promptly.